Top questions
- How do I create a new sale invoice or bill?
- How do I change the invoice paper size?
- Why is there no 12% GST rate — is that a mistake?
- How do batch and expiry tracking work, and what is FEFO?
- How do I take a backup of my data or restore an old one?
- I am locked out and have forgotten my PIN. What now?
- My support has expired — can I still raise bills?
- How do I send an invoice or report on WhatsApp?
- How do I add a new item or product to my stock?
- How do I close the financial year or open the next one?
Browse by topic
Getting started5 answers
Billing8 answers
Printing and sharing3 answers
Customers and items6 answers
GST questions5 answers
Stock and purchases6 answers
Backup and data7 answers
Licence and editions6 answers
Keyboard shortcuts50 keys
Step-by-step guides33 guides, every screen
Video guides18 guides, हिंदी में
Step-by-step guides
Getting started and settings6 guides
Masters — customers, items, codes7 guides
Sales4 guides
Purchase2 guides
Money — receipts, payments, bank4 guides
Stock4 guides
Reports and GST5 guides
For your trade1 guides
Video guides
- 01 · बिल कैसे बनाएँ — F2 से F10 तक
- 02 · नया customer कैसे जोड़ें
- 03 · नया item कैसे जोड़ें — HSN, rate और batch
- 04 · Purchase bill — माल आया, stock चढ़ाइए
- 05 · बिल print और WhatsApp कैसे करें
- 06 · ग्राहक से पैसा आया — receipt कैसे चढ़ाएँ
- All 18 video guides →
What's new — 1.14.0
- Type the label size you measured, and it prints at that size. A new stationery choice — *My own size* — follows the width and height you type instead of squaring them up to an A4 sheet. The first sticker starts in the very corner, the next one after the width plus the gap, and the page is your labels and nothing else. Every other stationery answers "what is this cut to" and then changes your design to agree; this one does not.
- The software works out how many fit across your printer. It asks the printer itself what it can mark — never a paper chart, which is wrong the day you buy a machine that is not on it — and says on the screen how many labels of that width fit, with one button to take the answer. A label wider than the print head is said plainly, before the roll goes through.
- A label sheet that will not fit is no longer printed silently. An A4 sheet design sent to a label printer came out at half size in a corner of the stock, with nothing anywhere saying why: Windows does not refuse a page bigger than the printer takes, it substitutes its own and shrinks the artwork into it. The screen now names the printer, both page widths, what fraction of its size each label will be, and the setting that fixes it.
- The gap between labels does what the box says. A hidden per-column setting could quietly beat the one on the card, so a shop set 4mm and got none, with the box still reading 4. Clearing a number box no longer stores a zero either — blank means "not said", and a typed 0 still means 0.
Still stuck? Press Alt + A inside the software and ask in your own words — it
works with no internet. Or talk to us on WhatsApp, phone or e-mail.