I am locked out and have forgotten my PIN. What now?
Four ways, in order of how easy they are: the recovery code shown when the user was created; the security question, if one was set; the ANEDYA support code (a phone call to support); or a signed reset file your dealer can issue with your registration code. None of these can reveal the old PIN and none of them touch your books.
Still stuck? Press Alt + A inside the software and ask in your own words — it
works with no internet. Or talk to us on WhatsApp, phone or e-mail.