A customer already owed me money before I started. Where do I enter that?
How toEdit the customer and type the old amount as the opening balance. Choose Debit (DR) when they owe you and Credit (CR) when you owe them. It is added to their balance from the first day of your books.
Opening balance, with Debit or Credit beside it.

More questions on Customers & Suppliers
- How do I add a new customer or supplier?
- How do I stop a customer taking too much udhaar?
- How do I see or print what a customer owes?
- How do I send a payment reminder on WhatsApp?
- It says “Invalid GST number”
- It says “This GST number is already used by …”
- It says “… is already a party”
- It says “Tick Customer, Supplier, or both”
- Why doesn’t a party come up when I make a bill?
Still stuck? Press Alt + A inside the software and ask in your own words — it
works with no internet. Or talk to us on WhatsApp, phone or e-mail.