It says “Tick Customer, Supplier, or both”
If this happensThe software has to know which lists to show the party in: Customer for sale bills, Supplier for purchase bills. Tick one, or both if you buy from and sell to them.
Neither box ticked — the line under the name says so.

More questions on Customers & Suppliers
- How do I add a new customer or supplier?
- A customer already owed me money before I started. Where do I enter that?
- How do I stop a customer taking too much udhaar?
- How do I see or print what a customer owes?
- How do I send a payment reminder on WhatsApp?
- It says “Invalid GST number”
- It says “This GST number is already used by …”
- It says “… is already a party”
- Why doesn’t a party come up when I make a bill?
Still stuck? Press Alt + A inside the software and ask in your own words — it
works with no internet. Or talk to us on WhatsApp, phone or e-mail.