Aned Book help › I made a mistake — what now?

I made a mistake — what now?

Almost everything can be put right. Find your mistake below.

A bill

I saved a bill with something wrong in it →
I made a bill I should not have — cancel or delete? →
The customer brought goods back →
It says “Invoice number is already used” →

An item or a price

The rate of an item is wrong →
Stock shows below zero →
The shelf and the software do not match →

A customer or a GST number

It says the GST number is not valid →
Change or remove a customer or an item →

Getting in, and getting your books back

I forgot my PIN →
I deleted something and want yesterday’s books back →
The computer was formatted, or I have a new computer →
Nothing here fits — talk to us →

Still stuck? Press Alt + A inside the software and ask in your own words — it works with no internet. Or talk to us on WhatsApp, phone or e-mail.