Why does it say invalid GST number for a GSTIN I typed?

The screen checks the GSTIN’s own structure and its final check digit — the same test the GST portal uses — so a red "Invalid" almost always means a digit was mistyped. There is no online lookup to confirm a name against a GSTIN; the offline check catches essentially every typo on its own.

Still stuck? Press Alt + A inside the software and ask in your own words — it works with no internet. Or talk to us on WhatsApp, phone or e-mail.