It says “Say where the money is coming from”
If this happensThe receipt has no customer or account. Type the name of the person who paid and pick them from the list. If they are not on your books, add them first under Masters, Customers & Suppliers.
The line under the name box says what is missing.

More questions on Receipt Vouchers
- A customer paid me. How do I enter it?
- The customer paid by UPI or cheque. Where do I choose that?
- How do I clear a customer’s whole balance in one go?
- How do I print a receipt, or correct one?
- It says “There is no account called …”
- It says “Amount is required”
- It says “Voucher No. is already used”
- Why don’t my sales go up when I enter a receipt?
Still stuck? Press Alt + A inside the software and ask in your own words — it
works with no internet. Or talk to us on WhatsApp, phone or e-mail.